---
title: Getting Help
slug: salpulse-user-guide/getting-help
docTags: 
createdAt: 2021-09-16T19:34:18.000Z
---

## User Guide

This User Guide is available [here](https://docs.salple.com/salpulse-user-guide) and through the Help menu item within the Salpulse platform / app:

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## Support

Salpulse is built and maintained by [Salple](https://www.salple.com.au). We are based in Melbourne, Australia. Email and phone support is available [here](https://www.salple.com.au/contact).

## Help Building your Culture Code

Bringing in a third party has many benefits. Firstly, your employees are more likely to open up to an independent party about the culture of the organisation today - an important step in the co-creation process. Secondly, if you chose [Salple](https://www.salple.com.au) to help, you will be selecting a partner who has been co-creating Culture Codes with clients [for years](https://www.salple.com.au/#ClientswithCultureCodes) and over that time we have honed our data-informed, process and people analytics tools to help ensure your Culture Code is authentic to your organisation, practical and lived.

Here's a brief introduction of working with Salple on [building a Culture Code](https://www.salple.com.au/#IntroductiontoCultureCodesVideo):

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