---
title: Adding, Deleting or Editing Users
slug: salpulse-user-guide/adding-deleting-or-editing-users
docTags: 
createdAt: 2021-09-14T20:23:14.000Z
---

:::hint{type="info"}
Note: These functions are only available to your organisation's Salpulse Administrator(s) and Restricted Administrator(s).
:::

## Adding Users

To add an employee to Salpluse, click on the [Admin](https://app.salpulse.com/admin) menu item, click on the ***Users*** tab, then click on the ***Settings*** radio button. This will show a list of users:

::Image[]{src="https://api.archbee.com/api/optimize/JIBbX60uyU8EEhh2IsyiQ/auhdqsMn3ku9U_L_W8brr_usersadd.png" size="86" width="928" height="678" position="flex-start" alt="Adding a user to Salpulse" showCaption="false"}

Click on the ***Add User ***button, enter the user's first name, last name and email address, then click ***Add User*** in the dialog. This then display the following dialog:

::Image[]{src="https://api.archbee.com/api/optimize/JIBbX60uyU8EEhh2IsyiQ/PieTBnsQWz89AZLstZIKs_usersadd2.png" size="60" width="595" height="217" position="flex-start" alt="Sending registraton emails in Salpulse" showCaption="false"}

If your organisation is using Salpulse just for culture surveys, then you would typically click ***No, do not send***. Users do not need to register (ie: set up a login/password) in order to participate in the culture surveys. If however, your organisation is using the recognition platform features of Salpulse, click ***Yes, send registration email***.

You may have users who do not have work email addresses who you want to add to the system so they can participate in surveys. For example, some factories do not provide email facilities to some shop floor personal. In this case, set them up with [kiosk mode](docId\:ZH4Wfw6i2WozO7FckFfVi) access, so they can still complete [the Salpulse Culture Survey](docId\:nyexv_YRCqF0MjselhU-1).

## Sending Registration Emails

If you chose not to send the registration email when adding a user, you can do this at a later time. From the ***Users*** tab of the [Admin](https://app.salpulse.com/admin) menu item, click the ***Settings*** radio button, then hover over the ***unregistered***  label in the ***Registration State*** column for the user. Then click on the ***plane*** icon:

::Image[]{src="https://api.archbee.com/api/optimize/JIBbX60uyU8EEhh2IsyiQ/hQMF0QHRF9gK8pR7qX0rh_sendingregistration1.png" size="76" width="778" height="274" position="flex-start" alt="Sending (or resending) registraton emails in Salpulse 1" showCaption="false"}

If you ***have*** sent the registation email, but the user has not yet responed, the ***Registration State ***will display ***registration in progress***. You can resend the registration email by clicking the ***plane*** icon:

::Image[]{src="https://api.archbee.com/api/optimize/JIBbX60uyU8EEhh2IsyiQ/TTDPMT78Qwf4Tbiaxp_EO_sendingregistration2.png" size="36" width="284" height="182" position="flex-start" alt="Sending (or resending) registraton emails in Salpulse 2" showCaption="false"}

## Deleting Users

To delete an employee from Salpluse, click on the [Admin](https://app.salpulse.com/admin) menu item, click on the ***Users*** tab, then click on the ***Settings*** radio button. This will show a list of users:

::Image[]{src="https://api.archbee.com/api/optimize/JIBbX60uyU8EEhh2IsyiQ/kmiTf6kQ-BxU3MxE6AIAO_usersdelete1.png" size="90" width="915" height="348" position="flex-start" alt="Deleting a user from Salpulse" showCaption="false"}

Hover your mouse over the employee, click the rubbish bin icon, then click ***Delete user*** in the popup.

:::hint{type="info"}
Note: This user's posts (Salps) and survey results will not be effected. Their previously posted Salps and survey results will still be visible to the rest of the organisation.
:::

## Importing Users from a File

To add many employees at once to Salpluse, click on the [Admin](https://app.salpulse.com/admin) menu item, click on the ***Users*** tab, then click on the ***Settings*** radio button. This will show a list of users:

::Image[]{src="https://api.archbee.com/api/optimize/JIBbX60uyU8EEhh2IsyiQ/trTEj6BX3o5pd8-Yag-IM_usersimport1.png" size="88" width="922" height="679" position="flex-start" alt="Importing users into Salpulse" showCaption="false"}

Click on the ***Import Users*** button, then chose a CSV file. The CSV file must have a header row with a minimum of 3 column headings as follows;

    First Name        Last Name         Email Address

:::hint{type="info"}
NOTE: For [kiosk mode](docId\:ZH4Wfw6i2WozO7FckFfVi) users, leave the email column blank.
:::

After the first 3 columns, the remaining columns will be interpreted as containing [tags](docId\:R0_19-Plx6xsTUDXb7TlV) for the user. The headings for these columns are ignored. If the user has any tags set, their existing set of tags will be removed first, then the new set of tags applied. If a tag does not yet exist for the organisation, it will be created and added to the organisation.

For example, if the following CSV file is imported:

::Image[]{src="https://api.archbee.com/api/optimize/JIBbX60uyU8EEhh2IsyiQ/HUrtbOdt9YTuPPkNcW5bV_usersimport3.png" size="78" width="1694" height="274" position="flex-start" showCaption="false"}

Peter will have the tags `VIC`, `Sales`, and `Manager` set. David will have the tags `NSW`, `Production`, and `Staff` set. Justine will have the tags `NSW`, `Production`, and `Staff` set, and will also be configured as a kiosk mode user.

When Salpulse opens and reads the CSV file it will produce a dialog summarising the import process that will take place:

::Image[]{src="https://api.archbee.com/api/optimize/JIBbX60uyU8EEhh2IsyiQ/sEXu4aQm6DzlyMBsxJgTR_usersimport2.png" size="60" width="581" height="142" position="flex-start" alt="Importing users into Salpulse 2" showCaption="false"}

Click ***Import***.

Following the import, you will then see a dialog asking if you want to send registration emails to any new (unregistered emails). If your organisation is using Salpulse just for culture surveys, then you would typically click ***No, do not send***. Users do not need to register (ie: set up a login/password) in order to participate in the culture surveys. If however, your organisation is using the recognition platform features of Salpulse, click ***Yes, send registration emails***.

## Editing a User

To edit an employee in Salpluse, click on the [Admin](https://app.salpulse.com/admin) menu item, click on the ***Users*** tab, then click on the ***Settings*** radio button. This will show a list of users:

![Editing a user in Salpulse](https://api.archbee.com/api/optimize/JIBbX60uyU8EEhh2IsyiQ/ClIL3dg4txJUJCAVtrL_9_usersedit1.png)

Hover your mouse over the employee, then click the pencil icon. In the dialog that opens, modify the fields as needed, then click ***Save***.

## Recover a Deleted User

When a user is deleted, their Salps and survey results are preserved. It is possible to recover a deleted user. Click on the [Admin](https://app.salpulse.com/admin) menu item, click on the ***Users*** tab, then click on the ***Settings*** radio button. This will show a list of users. Click on the ***Include deleted ***tick box:

![Recover a deleted user in Salpulse](https://api.archbee.com/api/optimize/JIBbX60uyU8EEhh2IsyiQ/nwTHarRQJrZ6cKiwbESWd_usersrecover1.png)

Deleted users will show up with their name greyed out and ***deleted*****  **in the ***Registration State ***column. Hover your mouse over the deleted employee, then click the recover icon:

::Image[]{src="https://api.archbee.com/api/optimize/JIBbX60uyU8EEhh2IsyiQ/EieYTKBDh04MANbnysZ5r_usersrecover2.png" size="24" width="257" height="60" position="flex-start" alt="Recover a deleted user in Salpulse 2" showCaption="false"}

In the dialog that opens, enter the user's email address and click ***Yes, continue***. This email address can be different to the email originally used for this user.

This action will leave the user in the ***unregistered*** state. If you wish to register them, hover over the unregistered label and click the plane icon:

::Image[]{src="https://api.archbee.com/api/optimize/JIBbX60uyU8EEhh2IsyiQ/sv9Q3Bdf6QivXVukeh5HM_usersrecover3.png" size="78" width="785" height="51" position="flex-start" alt="Recover a deleted user in Salpulse 3" showCaption="false"}